The Hague House of Hospitality
- 10 min read
"Every encounter a hospitable encounter: a '9-plus' hospitality experience for city visitors"
Together with Citymarketing The Hague, the Chair currently works on realising the above ambition. Over the past four and a half years a lot of information was gathered and tools were developed: research findings and models; trainings, workshops, a toolkit,
e-learning modules and the successful Ambassador Programme with more than 300 proud residents who made the (hospitality) difference during the Hockey World Cup in The Hague.
Together with the municipality it has been agreed that it is now time to further embed hospitality into the heart of the city. Together with a core group of 40 so-called ‘hospitality makers’ – people who genuinely care about hospitality, representing organisations that really want to differentiate themselves with hospitality, in retail, culture, leisure, F&B, hotels, the municipality itself, entrepreneur associations, volunteers, and so forth – Hotelschool The Hague is working on the House of Hospitality, an online and offline community, for everyone who wants to work in a 'hospitable' city.
It is a collaborative network of people who share the same ambition, who want to share inspiration, knowledge and skills, and learn from best practices or support hospitality innovations, and so forth, and with a fundament built not from theory or drawing table, but driven by the needs and ideas of practice. In this way, the Chair can draw upon a new source, or utilise a new 'channel', to create value for the city of The Hague (or any city) and its stakeholders through implementation of the hospitality concept.
How Hospitable is your City? Read more about City Hospitality