Lecturer in the Spotlight: Mr Griep
- 3 min read
Welcome to Lecturer in the Spotlight! In this series of articles, we interview some of our inspiring lecturers at Hotelschool The Hague. These faculty members make our study programmes a great success, so we would like to share their career path with you! Today's interview is with Mr Paul Griep, Revenue Management and Sales lecturer at Hotelschool The Hague. Last year, he won the award for Best Lecturer at the Hotelschool The Hague Hoscars.
Mr Griep is not only a lecturer, he is also an Alumnus of Hotelschool The Hague. After finishing his studies, he continued his career in the Hospitality Industry, where he worked for different hotel chains, including Marriott, Rezidor and Hilton for about 20 years. During this time he pursued his career in Sales, Marketing, and Revenue Management as well as Operations and General Management. After 20 successful years working for high-end hotel chains, he started his own business, which he took to the United States of America. After seven years he came back to The Netherlands and added Consultancy to his portfolio. Through Consultancy, he returned to Hotelschool The Hague, where he held various positions. Throughout the years, he realised his real passion is teaching. As a lecturer, he teaches Revenue Management and Sales and he’s also responsible for Industry Relations, where he keeps close relationships with the Hospitality Industry. “The Industry is what the students are interested in. It is what motivates them. I like the combination, because I still have a passion for the Industry. But I put in extra effort, because I am aware of how important it is to the students.”
Graduates of Hotelschool The Hague are a real asset to the Hospitality Industry and industries where hospitality makes a difference. The combination of a strict selection procedure, the level of education and soft skills they acquire over the years make them really valuable for many employers. “When improving customer service, revenue increases. If the level of customer satisfaction rises, the bottom line will as well. Research from Harvard and some major banks have confirmed this, and it has become clear that customer satisfaction is a vital part of any successful business.”
According to Mr Griep, the best thing about being a lecturer is the satisfaction that comes with successfully coaching a student. It is a challenge to teach in the right way, to make the students really capture the essence. Helping to make the student appreciate and understand the content, as well as making them excited about the subject, is what makes teaching so great.
The best advice for current students? “Don’t worry too much about what you’re going to do. You cannot plan your life and your career up to the smallest details. You can head into a direction you have passion for, but opportunities arise and things happen while you go. Having experiences you don’t necessarily enjoy are actually some of the best learning moments. It will make it easier to understand what it is you want and it will ultimately make you successful in every aspect.”