From hotel to hospital

6 October, 2020
  • 3 min read
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Practical guidelines for a next pandemic or crisis. Hotelschool The Hague students made a clear manual for hoteliers to convert their hotel into a hospital in times of crisis.

The manual "Not missiles, but microbes!, Are we prepared for a next pandemic? The Medicalisation of Hospitality Properties in times of crisis”, provides guidance on how to convert a hotel into a hospital or healthcare institution. It makes it clear what to look out for, what the implications of medicalising a hotel are, at the time of crisis as well as afterwards when a 'normal' or 'near-normal' situation arises again. 

The reason for this manual is the situation brought about by the coronavirus. Over the past few months, it seemed that there was a great shortage of hospital beds. Fortunately, this - narrowly speaking - was not always and everywhere the case. Nevertheless, it is not inconceivable that in a second wave of coronavirus infections extra beds will be needed and another (partial) lockdown will follow. Not only in a coronavirus situation; also when a disastrous situation like the one in Beirut occurs, will hospitals be under pressure and will extra beds and facilities be needed.

Dr. Angelique Lombarts Professor in Hospitality, Happiness and Care at Hotelschool The Hague: “The Corona crisis is profound and has a major impact on hospitals. This manual is a first version with tips and best practices on the conversion from hotel to hospital based on the experience and knowledge of health care and hotel experts, and from the army and the real estate industry. Each situation will be different, and the manual serves mainly as a guide.”

The manual can be found online at Hotelschool The Hague’s website.

About the author

Angelique Lombarts

Dr Angelique Lombarts is appointed Professor of Hospitality, Happiness and Care. Her research at Hotelschool The Hague will be focused on the current social development from experience economy to a new economy, where the importance of relationships and added value are essential. The organisations Dr Lombarts cooperates with, are mainly non-profit and public organisations that need a mind shift to become successful (again). The research will focus primarily on organisations in the healthcare sector.

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